Privacy Policy
Last updated: September 11, 2026
1. Introduction
Welcome to Fowntin Digital ("Fowntin," "we," "us," or "our"), operated by Fowntin Digital Solutions LLC, based in New Jersey. We provide marketing services for auto shops and local service businesses. This Privacy Policy explains how we collect, use, share, and protect your information when you visit fowntin.com, fill out one of our forms, chat with us, or respond to one of our ads. By using our website or services, you agree to this policy.
2. Information We Collect
Information you give us. When you fill out a form, use our chat widget, submit a Facebook or Instagram lead ad, book a call, or contact us directly, we may collect your name, email address, phone number, business name, and details about your business and what you're looking for.
Information collected automatically. When you visit our website, we automatically collect certain information such as your IP address, browser type, device type, the pages you visit, how long you stay, and how you found us. We collect this through cookies, pixels, and tracking scripts.
Information from Meta (Facebook/Instagram). If you submit one of our lead ads, Meta sends us the information you entered in the form, such as your name, email, and phone number.
3. How We Use Your Information
We use your information to:
- Respond to your questions and requests
- Send you quotes and information about our services
- Provide and manage the services you sign up for
- Send you marketing emails and text messages about our services, tips, and offers
- Understand how people use our website so we can improve it
- Measure how well our ads are working
4. SMS & Text Messaging Policy (A2P 10DLC)
We value your privacy and are committed to protecting your personal data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your phone number, you consent to receive text messages from Fowntin Digital, including appointment updates, service notifications, and marketing messages. Message and data rates may apply. Message frequency varies.
You can opt out at any time by replying STOP to any message. After you text STOP, we will send one final message confirming you've been unsubscribed. For help, reply HELP or email us at info@lc.fowntin.com. Carriers are not liable for delayed or undelivered messages.
5. Cookies & Tracking
We use cookies, pixels, and tracking scripts — including the Meta Pixel and our own website analytics — to understand site traffic, remember your preferences, and measure the performance of our ads. You can disable cookies in your browser settings, but some parts of the site may not work as well if you do.
6. Service Providers
We work with trusted third-party service providers who store and process data on our behalf so we can run our business. These include:
- Our CRM platform (GoHighLevel / LeadConnector), where we store and manage leads and customer records
- Email and SMS delivery services that send our messages
- Advertising platforms such as Meta, which help us run and measure ads
These providers may only use your information to perform services for us. They are not allowed to use it for their own purposes. We do not sell your personal information.
7. Your Privacy Rights
You have the right to:
- Access the personal information we have about you
- Correct information that is wrong or out of date
- Delete your personal information
- Opt out of marketing emails (use the unsubscribe link) and text messages (reply STOP)
To make any of these requests, email us at info@lc.fowntin.com. We will respond as quickly as we reasonably can. Residents of California and other states with privacy laws may have additional rights, and we honor those requests as required by law. We will never treat you differently for exercising your privacy rights.
8. Data Retention & Security
We keep your information only as long as we need it for the purposes described in this policy, or as required by law. We use reasonable safeguards to protect your information, but no website or online system is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are made for businesses and adults. We do not knowingly collect personal information from anyone under 13. If we learn we have collected information from a child under 13, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the "Last updated" date at the top. We encourage you to check back occasionally.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, email us at info@lc.fowntin.com.
